Frequently Asked Questions
Please use our Store Locator to find the nearest stockist that carries our brand. Product selection will vary by location, so we recommend you contact your local stockist first to confirm they have the ginger item(s) you’re searching for in stock.
We don’t typically mail out samples but from time to time we have contests and giveaways on our Facebook page. Join us at facebook.com/TheGingerPeopleEU.
Ginger Tonics: Once opened, refrigerate and consume within one week.
Bottoms Up Ginger Beer: Once opened, drink the whole bottle. You’ll want to enjoy the carbonation.
Organic Minced Ginger: Once opened, refrigerate and consume within three to four months.
Organic Pickled Sushi Ginger: Once opened, refrigerate and consume within three to four months.
Organic Ginger Juice: Once opened, refrigerate and consume within three months.
Organic Crystallised Ginger: Once opened, if stored in an airtight container, crystallised ginger will last for two years.
Gin Gins Candies: Our candies are individual wrapped and enjoyed in one or two bites.
If the product has passed the expiration date indicated on the package, we recommend it be discarded and replaced. Products are safe if stored properly even after the Best By date but quality may change.
Once opened, you should refrigerate our Ginger Juice, Minced Ginger, Grated Ginger, Pickled Ginger and Ginger Tonics. We do not recommend refrigerating our Ginger Syrup or Ginger Spread, but suggest it be stored in the pantry like honey.
Depending on the product, the best before date on our packaging appears on the glass, label, box or bag. If you can’t find the code, please email us at [email protected], describe the product and we’ll help you.
All our suppliers follow rigorous standards to prevent allergen cross contamination. However, many of our products are produced and/or packed in facilities that process allergens, such as peanuts and soy. All of our products have allergen statements listed on the packaging (if applicable). We recommend checking with your physician if you are concerned about your particular sensitivities.
Our products are certified by a few different organizations depending on where we make them. Our certifying bodies include German-based BCS ÖKO-GARANTIE GMBH, Australian Certified Organic, the U.K. Soil Association, Oregon Tilth and Quality Assurance International. Ultimately, our organic products meet the standards and carry the logo of the USDA.
Our products do not contain any artificial colors, flavors or preservatives.